Frequently Asked Questions
QUESTION: How do I do this? How do I look into booking a party?
ANSWER: Use the “Book Us” form and send in your date time and we’ll respond letting you know if it is available. Just confirm and that’s it!
QUESTION: How do I know the trailer can come to my house?
ANSWER: Our drivers are excellent and can go nearly anywhere. As long as your driveway or street isn’t a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot!
QUESTION: Should I be concerned about the types of games for kids?
ANSWER: If you have such concerns, inform the Game Coach upon arrival and he/she will make sure that the gaming is appropriate. Otherwise, he/she will follow the lead of the guest(s) of honor and make sure they are having the time of their lives!
QUESTION: What time should I make the party?
ANSWER: We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first & they all see the grand arrival of our mobile video game theater!
QUESTION: Will the truck be driving during the party?
ANSWER: No it will not! It is against the law to drive while the trailer is occupied.
QUESTION: What if too many people show up to the party? Is there an extra charge?
ANSWER: Certainly not! Bring them on! We’ll keep them all having fun!
QUESTION: Do I request certain games?
ANSWER: We always bring the full game library to every event and your Game Coach will listen and make suggestions to make your event successful. We do request that if you want a certain game that you contact us ahead of time.
QUESTION: Do I tip the Game Coach?
ANSWER: The Game Coach is there to make sure that your group is making the most of our high-tech fun. He/she tutors, inspires and entertains. Tipping for service is a great idea, but not required.
QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to hold your booking, you must pay on line or arrange to drop your payment with us. Otherwise, your date and time is still open for booking by others. Please call to discuss if your organization or situation is an exception and we can talk about options.
QUESTION: Where can I view your official policies?
ANSWER: You can view them here, or by clicking on the “Book Us” Tab on the navigation menu.