Our Privacy Policies
Rolling Video Games DFW Party Policies
Rolling Video Games DFW is committed to protecting your privacy. We use
the information we collect on the site to make party bookings with Rolling Video Games DFW as
simple as possible and to enhance your overall experience. If for any reason you wish to be removed from our database or need your information modified, please contact us at email@example.com. We do not sell, trade, or rent
your personal information to others.
A valid credit card or debit card is required to guarantee and pay for your Rolling Video Games DFW reservation. There will be a $25-$50 cancellation fee for all parties or events canceled after payment is received. There will be a $100 cancellation fee for all parties or events canceled after payment is received and within 10 days of scheduled event. NO REFUND in the event of 2 hour party reservation being canceled within 5 days of your event. NO REFUND in the event of 3+ hour event reservation being canceled within 15 days of your event. Rolling Video Games DFW will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.
A Travel/Fuel surcharge is applied for locations in excess of 40 miles from our home zip code.
Rolling Video Games DFW’s trailer was designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm, tropical storm or hurricane) please contact us to begin the rescheduling.
Rolling Video Games DFW does require a parent or responsible adult to be present inside or just outside of the trailer at all times.
You may serve alcohol at a Rolling Video Games DFW event or party; however, we may
require an on-site security surcharge and/or security deposit when alcohol is being served.
We may and reserve the right to refuse, cancel or cut short any party or booking when
alcohol is being served. Drugs of any sort will not be tolerated in or around the Rolling Video Games DFW’s equipment. Any observed use of illegal narcotics or legal narcotics used
in an illegal manner will result in the termination of the party immediately.
Rolling Video Games DFW or any of it’s employees will not be responsible
for any damage to property resulting from a request by the client to position the theater in
a specific location. This includes both above ground and below ground property/equipment
damage. Additionally, Rolling Video Games DFW reserves the right to charge the client’s
credit card for damages to the trailer or equipment resulting from the careless or willful
damage of same by client’s guests. Rolling Video Games DFW or their employees assume no
responsibility for any injuries sustained on the client’s property or their designated
location. All liability for damages or injuries are the sole responsibility of the client
Rolling Video Games DFW does not allow any food or drinks into the video game theater. Please have your guests consume them outside of the trailer prior to entering.
While your party is in effect the Game Coach will be taking pictures of the party
from inside the trailer. You will then be able to view these pictures on Rolling Video Games DFW’s Facebook Fan Page (Rolling Video Games DFW) and copy them to your files. If you do
not want our Game Coach taking these pictures or posting them on the Fan Page please notify
us via Email prior to the party. This is a service we provide to our guests so they can be
sure to capture their party as it happens.
We will mail all of your invitations to the address you provided as the billing address of your credit card. If you prefer to make other arrangements please contact us at 214-789-6976. Invitations will be mailed upon receipt of payment. Your package may include a pizza discount from Papa John’s. Once you have made payment you will receive a online code in your payment receipt, this code is good for a one time online order for 33% off from Papa John’s Pizza. Please make your own arrangements for the pizza, we are unable to transport any food due to health code laws.
The Game Coach is there to make sure that your group is making the most of our
high-tech fun. He or she tutors, inspires and entertains. Tipping for good service is a
great idea, but not required.
Rolling Video Games DFW TRUCK/TRAILER:
When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in
your neighborhood street, so you might want to let your neighbors know (in case they may
object) or let us know if you have a preferred spot for us. We might also have to block a
driveway. **Please keep in mind that our Game Coach will not park anywhere that may cause a
danger to persons, property or equipment. Our truck and trailer combination is very long and
we will need a minimum of 55 feet of space to park. Additionally our Game Coach will never
disconnect the truck from the trailer at a party/event without prior approval nor park off
of a hardened surface.
VIDEO GAME RATINGS:
Rolling Video Games DFW will not play any “M” rated or higher games in the video game
theater without a request from the client prior to the party/event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your party/event please send an Email to firstname.lastname@example.org indicating the game you prefer or let the Game Coach know as soon as you can after he gets there. It is also recommended that all clients Email Rockin’ Rollin’ Video Game Party with their game requests.
One service that Rolling Video Games DFW provides is photographs of the party in action from
the inside of the Theater. If you prefer not to have pictures of the party posted on our Fan Page please let us know.
By Submitting Payment you agree to these terms.